ArtPlus is committed to offering and delivering solutions and services at the level of excellence required to ensure the satisfaction of its customers through a well-structured quality system and continuous effort in Research and Development.
To optimize your investments, the performance of your communication systems must remain optimal at all times. By maintaining and upgrading your systems, you extend their lifespan and reduce the risk of your security being compromised. That’s not to mention that in the event of a problem, you must be able to count on rapid and efficient technical support so as not to compromise your company’s activities.
By remaining at your side, we assure you the peace of mind and the efficiency necessary to devote yourself fully to your activities. Our expertise in the field of IT maintenance and critical networks 24/7 is at your disposal thanks to our support plans 100% adapted to your needs.
A support plan adapted to your reality
Flexibility or predictability of costs, our support services are offered in different formats that adapt to your needs. We can even offer you a completely personalized maintenance contract. Whatever your choice, we guarantee excellent quality services provided exclusively by our team.
Our Service Level Agreement (SLA) includes a response time and resolution time commitment tailored to your specific situation.
Personalized service contract
From a simple update to a full warranty, our support services are tailored to the specific needs of your business. We will work with you to create a personalized contract for the maintenance of your systems.